Customer Journey Map
Industrial digital printing buyer journey map for COLORJET Bangladesh.
Industrial Buyer Journey Map
Map every buyer stage from awareness to after-sales support.
Awareness
Facebook, Google, YouTube, referral or delivery post.
Research
Website products, blog, comparison and catalog.
Inquiry
WhatsApp, quote builder, call or support form.
Evaluation
Model, price, support, printhead and production fit.
Purchase
Quotation, payment, delivery and installation.
Retention
Ink, spare parts, service, warranty and AMC.